Media release 11 October 2018

TANDEM Corporation Pty Ltd is pleased to announce that it has entered into a long-term business partnership with IAG, the parent company and partner of some of Australia’s leading general insurance brands.

Starting November 2018, TANDEM will be providing insurance-related property repair services, maintenance, and other home services to households in Sydney metro areas and parts of Victoria, with expansion planned to other parts of Australia in 2019 and 2020.

TANDEM brings industry transformation credentials and an already 5000+ strong workforce base to the partnership. Working together with IAG, TANDEM aims to deliver increasingly higher levels of customer care and communication––focusing on trade and product quality through deploying innovative, integrated technology.

Jonathan Field, CEO of TANDEM said, ‘We are very excited to be entering into the home insurance repairs market with IAG to change the way insurance repair services are handled.

We believe that TANDEM’s unique combination of agile technology, field-service experience, and improved processes, will deliver a better service to IAG’s customers through faster, friendlier, and more accurately-priced property repairs.

Feedback from customers so far has been extremely positive, and we look forward to continuing to build on our service with IAG over the next few years.’


About TANDEM

TANDEM is an Australian success story. Founded in 2010 on the idea that large workforces could be managed in a better way, TANDEM’s revenue for the last financial year exceeded $650m, making it into IBISWorld’s top 100 Private Businesses three-years running. With long-term clients, including Telstra, nbn and Foxtel, TANDEM continues to evolve and expand into new sectors including insurance, trade and in-home services. Further information can be found at www.tandemcorp.com.

About IAG
IAG is the parent company of a general insurance group with controlled operations in Australia, New Zealand, Thailand, Vietnam and Indonesia. The group’s businesses underwrite over $11 billion of premium per annum, selling insurance under many leading brands, including: NRMA Insurance, CGU, SGIO, SGIC, Swann Insurance and WFI (Australia). For more information, visit iag.com.au.

Media contact: Tracey Matters, General Manager Corporate Public Affairs, 0438 764 226