Our Values
Our exceptional service outcomes differentiate us, but it’s our culture and values that really sets us apart. We are proudly different – in what we do, how we do it and most importantly… why we do it.
Care
Do the right thing
We care about creating brighter outcomes for everyone. The safety and happiness of our clients and their customers, our subcontractors and their workers and our colleagues, really matters to us. We pride ourselves on doing things right, every time.
One Team
Stronger together, than apart
First and foremost, we’re a people business that’s formidable, especially when we pull together our collective expertise, know-how and effort. Together we achieve what others can’t.
Simplicity
Make the complex simple and the simple simpler
We strip down the simple, to the essential. By starting with customers and their needs, we then work backwards – challenging the norm and disrupting the accepted – to deliver exceptional outcomes.
Imagination
Challenge the status quo
Our thinking isn’t restricted by what exists today. By asking ‘what if?’ we’re always imagining and searching for new ideas and ways to make the impossible possible, the invisible visible, and the complex simple.
Exceptional
Best just isn’t good enough
We never settle for just being best, we aim higher. For us, excellence is everything, and every day we’re driven to exceed expectations by delivering exceptional outcomes that transform. That’s what sets us apart.
Our Community
We believe that our social purpose is to promote and support small business as the driving force of a competitive, productive and fair nation.
Our values and beliefs drive us to balance our rapid growth with sustainability, as well as being of service and contributing to our community.
By partnering with thousands of small and medium businesses, our focus lies on the health and wellbeing of those we work with and the communities in which we operate.
Our three pillars
We proudly support
Our History
Tandem makes bold ideas happen, quickly.
In our first seven, very agile years, we successfully transformed the
usual service outcomes of some of Australia’s largest businesses.
2019
Matt Caulfield appointed as Chief Executive Officer
John Paitaridis appointed as Chairman for Tandem’s Board
Tandem extends agreement with JB Hi Fi for three years nationally
2017
Tandem expands into Insurance sector with IAG
REACH and Tandem join forces to support the Youth of the Future
Tandem partners with Richmond Football Club to support the next generation of Indigenous leaders
2016
Jonathan Field appointed CEO
ISGM welcomes new cornerstone investor – IFM Investors
Employee numbers hit 750, in December
ISGM facilitates the introduction of over 850 new technicians into the telecommunications industry
ISGM signs nbn™ MIMA Agreement
Foxtel expands ISGM territory and extends agreement
ISGM named 93rd on IBIS World/Financial Review’s Top 500 Private Business list
2015
ISGM signs Field Services Delivery contract with nbn co
CEO, Liz Butcher, presents at CPA Congress (Melbourne) on “Future of Work”
CEO, Liz Butcher, presents at World Business Forum (Sydney) on “Diversity in the Workplace”
ISGM named 52nd on BRW’s Fast 100 list
2014
ISGM signs installation and maintenance contract with Foxtel
ISGM expands multi dwelling unit (MDU) contract with nbn co
ISGM named 9th on BRW’s Fast 100 List
2013
ISGM expands Telstra partnership to include Customer Access Network (CAN) rehabilitation program
ISGM partners with AiGTS to facilitate a traineeship program for 400 long term unemployed
ISGM expands multi dwelling unit (MDU) contract with nbn co
2012
ISGM signs Design & Construction contract with Telstra
2011
ISGM signs Installation & Maintenance contract with Telstra
2010
ISGM commences multi dwelling unit (MDU) contract with nbn co
ISGM acquires labour hire business BDS People
ISGM founded by Adrian Field, Joseph Caporale and Bob de Boer