Who We Are

Tandem is a fast moving company with a bold vision. We aim to be recognised as the leader and partner of choice in delivering exceptional customer outcomes through field service solutions.

Through our workforce design and delivery capabilities, we currently manage over 2,900 subcontracting companies who employ in excess of 5,200 workers across a number of industries.

Our aim is to be recognised and trusted as the service quality mark by every household in these markets.

Our Values

Our exceptional service outcomes differentiate us, but it’s our culture and values that really sets us apart. We are proudly different – in what we do, how we do it and most importantly… why we do it.


Do the right thing

We care about creating brighter outcomes for everyone. The safety and happiness of our clients and their customers, our subcontractors and their workers and our colleagues, really matters to us. We pride ourselves on doing things right, every time.

One Team

Stronger together, than apart

First and foremost, we’re a people business that’s formidable, especially when we pull together our collective expertise, know-how and effort. Together we achieve what others can’t.


Make the complex simple and the simple simpler

We strip down the simple, to the essential. By starting with customers and their needs, we then work backwards – challenging the norm and disrupting the accepted – to deliver exceptional outcomes.


Challenge the status quo

Our thinking isn’t restricted by what exists today. By asking ‘what if?’ we’re always imagining and searching for new ideas and ways to make the impossible possible, the invisible visible, and the complex simple.


Best just isn’t good enough

We never settle for just being best, we aim higher. For us, excellence is everything, and every day we’re driven to exceed expectations by delivering exceptional outcomes that transform. That’s what sets us apart.

Our Community

We believe that our social purpose is to promote and support small business as the driving force of a competitive, productive and fair nation.

Our values and beliefs drive us to balance our rapid growth with sustainability, as well as being of service and contributing to our community.

By partnering with thousands of small and medium businesses, our focus lies on the health and wellbeing of those we work with and the communities in which we operate.

Our History

Tandem makes bold ideas happen, quickly.

In our first seven, very agile years, we successfully transformed the
usual service outcomes of some of Australia’s largest businesses.


Matt Caulfield appointed as Chief Executive Officer

John Paitaridis appointed as Chairman for Tandem’s Board

Tandem extends agreement with JB Hi Fi for three years nationally


Jonathan Field appointed CEO

ISGM welcomes new cornerstone investor – IFM Investors

Employee numbers hit 750, in December

ISGM facilitates the introduction of over 850 new technicians into the telecommunications industry

ISGM signs nbn™ MIMA Agreement

Foxtel expands ISGM territory and extends agreement

ISGM named 93rd on IBIS World/Financial Review’s Top 500 Private Business list


ISGM extends long term agreement with Telstra for the provision of installation and maintenance as well as design and construction activities

ISGM signs Field Services Delivery contract with nbn co

CEO, Liz Butcher, presents at CPA Congress (Melbourne) on “Future of Work”

CEO, Liz Butcher, presents at World Business Forum (Sydney) on “Diversity in the Workplace”

ISGM named 52nd on BRW’s Fast 100 list


ISGM signs installation and maintenance contract with Foxtel

ISGM expands multi dwelling unit (MDU) contract with nbn co

ISGM named 9th on BRW’s Fast 100 List


ISGM expands Telstra partnership to include Customer Access Network (CAN) rehabilitation program

ISGM partners with AiGTS to facilitate a traineeship program for 400 long term unemployed

ISGM expands multi dwelling unit (MDU) contract with nbn co


ISGM signs Design & Construction contract with Telstra


ISGM signs Installation & Maintenance contract with Telstra


ISGM commences multi dwelling unit (MDU) contract with nbn co

ISGM acquires labour hire business BDS People

ISGM founded by Adrian Field, Joseph Caporale and Bob de Boer