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Tandem is an ingenious, fast-moving workforce design and delivery company. We transform the usual service outcomes of large businesses, into exceptional experiences.

Our innovative service delivery model challenges the norm, by delivering exceptional service outcomes simply and at least cost.

Exceptional Outcomes

Our challenger mentality can’t help but transform the usual service outcomes of large businesses, into exceptional experiences.

We imagine better ways to solve workforce design and delivery problems, find opportunities to add value to clients’ businesses and customers’ lives – while loving the work we do.

Simply Delivered

Our innovative service delivery model boldly streamlines the usual large business complexities and operating costs into simple, yet exceptional outcomes.

We move fast, designing and delivering delightful experiences for customers on behalf of our trusted partners, but always in the simplest of ways.

Tandem makes bold ideas happen, quickly. In seven agile years, we’ve successfully transformed the usual service outcomes of large businesses.

1

Simplifying Complexity

Our unique ‘least cost to serve’ workforce delivery model eliminates the complexity of typical multi-tiered contracting models. Our partners enjoy a transparent, single source of truth for costs and workflow reporting, that fully empowers them with the ability to control and influence how costs are derived.

2

Excellence as Standard

Our unique workforce model uses client co-location, common systems, resource secondment and joint decision making to ensure we execute quality outcomes that align with our clients’ goals. Our expertise in designing, managing and rewarding workforces means that while working with your business, our team only ever delivers excellence as standard.

3

Loyalty First

By adopting a customer first mindset and walking in their shoes, we make sure we’re delighting and delivering great service experiences, that generate positive word of mouth for our loyal partners.